Frequently Asked Questions

Find answers to common questions about India Club, our Indian books and other products, rare and hard-to-find titles, shipping destinations, delivery, tracking, returns, and customer support. If you need additional assistance, please contact us at weborders@indiaclub.com

 

Shopping With India Club

What is India Club?

India Club is a family-owned online bookstore established in 1995. We help readers in the United States and around the world discover Indian books, literature, music, movies, and rare or hard-to-find titles.

What products does India Club carry?

We offer contemporary and classic fiction, translated literature, children’s books and folktales, comics, mythology, spirituality, religion, history, regional literature, books in Indian languages, music, movies, and rare or hard-to-find titles.

What languages are available at India Club?

India Club offers books in Hindi, Urdu, Bengali, Gujarati, Tamil, Punjabi, Marathi, and Assamese. Select Languages in the main navigation to explore currently available books by language.

Where can I find rare or hard-to-find Indian books?

Browse our Rare Books collection for rare and hard-to-find Indian titles already available from India Club. If you cannot find a particular book, email sales@indiaclub.com with the title, author, language, publisher, ISBN, or any other details you have, and we will let you know whether we can help locate it.

Where does India Club ship from?

All India Club orders ship from our location in Voorhees, New Jersey, United States.

Do you ship internationally?

Yes. India Club currently ships internationally to Australia, New Zealand, Japan, and South Korea. We do not currently ship to Canada or countries in the European Union. Available shipping options and costs are shown at checkout.

How are shipping costs and delivery times determined?

Shipping costs and available delivery options are calculated at checkout based on the order and destination. Delivery times may vary depending on the shipping method, destination, and carrier.

Will I receive tracking information for my order?

Yes. Tracking information is sent after your order ships. You can use the tracking link to follow your shipment through the carrier’s website.

What is India Club’s return and refund policy?


Unopened items may be returned within 14 days of delivery. For change-of-mind returns, the customer is responsible for return shipping. If an item arrives damaged, defective, or incorrect, India Club will provide a prepaid return shipping label when a return is required, and the customer may choose a replacement or a refund. Please review our Refund Policy for complete details or contact us at weborders@indiaclub.com with your order number.

What should I do if my order arrives damaged or incorrect?

Please contact us at weborders@indiaclub.com and include your order number and details about the problem. If the item arrived damaged or defective, or if we sent you the wrong item, India Club will provide a prepaid return shipping label when a return is required. You may choose either a replacement or a refund.

How can I contact India Club?

You can contact India Club by email at weborders@indiaclub.com. We’re happy to help with orders, shipping questions, returns, or finding a particular book.